Welcome to Redesign Malaysia: For Better Broadband, For the Rakyat. - Internet, Broadband, Malaysia, WiFi, Wireless, WiMax, Streamyx, Jaring and more…

This website is an initiative to improve Malaysia’s broadband facilities. It contains a broadband coverage map, articles on Malaysia broadband, comparisions of internet service providers and feature articles.

Redesign Malaysia is an initiative to improve Malaysia's broadband internet penetration, quality and reliability.We aim to achieve this through the compilation of relevant news articles, allowing users to have a voice, enlightening consumers on the options that are available, providing comparative statistics on ISPs, as well as the production of special features and commentary.


It is designed to be a community effort, to utilize information and feedback from broadband users and potential customers across Malaysia. We also aim to gain cooperation from the various broadband players in Malaysia, as well as support from government agencies and regulators.


Currently, we are focused on the Klang Valley, however in time we aim to expand this initiative nationwide. Let's all collaborate - to make fast, cheap and efficient broadband available throughout Malaysia.



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From an article on ArsTechnica citing suggestions on how the US can improve broadband. Applies to us too…TELCOS PLEASE READ! :) I’ve bolded the interesting parts.

Japan. The government requires local loop unbundling so that new ISPs can emerge without having to rewire the last mile every time. The government also has a 34 percent stake in NTT, one of the major telecoms, and has ordered it to deploy fiber whether or not it shows a profit; broadband is considered a key piece of infrastructure that can’t simply be deployed only where it is profitable. The government also subsidizes a third of the cost of all fiber-to-the-home deployments in rural areas, where rolling out new lines can prove terribly expensive. The result is one of the fastest broadband networks in the world at one of the lowest price-per-megabit points anywhere.

France. In France, local loop unbundling was mandated in 1999 (the US ditched similar rules a few years later) and multiple competitors emerged. In December 2007, new fiber rules were promulgated that required all new construction to be compatible with fiber, which is much cheaper to install at the time of construction. The country’s policies have been successful enough that competing ISPs like Iliad and Neuf Cegetel are no longer just content to lease their lines but are rolling out their own fiber infrastructure. While fiber ramps up, DSL too remains far above US offerings, providing 20Mbps for around $20 a month using ADSL2+ technology of the kind AT&T is now deploying for U-verse (though in AT&T’s version, only part of this is available for Internet access).

Sweden. Sweden was the first European nation to have a broadband policy, and it has sunk $820 million into infrastructure so far. That might not sound like much, but it represents a $30 billion expenditure for a country the size of the US. The Swedish government is now recommending another $500 million to build fiber out further into rural areas, and fiber lines are unbundled to encourage competition.

Canada. Finally, Canada adopted a broadband plan in 2001 and it treats broadband as a core infrastructure element. It has about the same rural/urban mix as the US but a smaller economy per capita, and it is near the top of the OECD rankings.

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by Josh Lim
January 2 2009 || 5:32 am

Hello. This starts off as a “summary type post” written inspired by the following article on BusinessWeek. The article : Ten Stories that Defined Broadband in 2008 actually talks about broadband globally (with a definite US slant), and I recommend you read it before reading my comments below - which are relevant to Malaysia.

And then later on, it’s followed by a summary of some hopes for 2009, some random comments, and further developments for RedesignMalaysia.com in 2009.

1. Optical cable cuts bookmark the year

A total of three cables went out throughout the year 2008, but thankfully, internet access here wasn’t quite as badly affected as it was last time when the Taiwan earthquake affected our connection locally. As this time, it was only if you were surfing a website that was hosted in Europe or countries close to it that you would be affected.

Details on what happened here at MalaysianWireless

2. Peering Troubles Disrupt the Internet

Probably irrelevant to most Malaysians, as it is mainly a US issue between Cogent, Telia & Sprint.

3. The unwelcome rise of metered broadband.

In the time to come, it looks like local ISPs such as Streamyx will continue throttling P2P downloads. So much for “unlimited broadband”. It’s easy to market something as “unlimited”, and while most of this may be fine and unnoticed for newbie users, those that have legitimate needs for things such as video streaming, P2P and online gaming will definitely feel that they are getting shortchanged.

It remains to be seen if TM Streamyx will either:

a) provide true “unlimited” access to all
b) admit in a way that “unlimited” was a misleading term, and start offering uncapped packages at different price levels.
c) continue exactly as the way it is

Option A is unlikely, Option B is possible (but will look bad for them), and Option C unfortunately, is the most likely.

If you’re interested to see what other local ISPs to do cope with P2P traffic, read more here.

4. Wireless Broadband Takes Wings, Thanks To The iPhone 3G

There is an astounding amount of Malaysians with iPhones (well, at least among my friends). Considering that its not officially launched here, and neither do Maxis, Digi or Celcom support it officially, its quite interesting that people here have taken the trouble to crack the phone and get it to work. You cannot get an iPhone from the local Apple store - the only way is to buy it from overseas, or get it from a grey market retailer.

But anyway, the topic here is basically surfing on mobile. Local mobile wireless surfing is rapidly growing due to devices such as the iPhone, and smart phones. Which brings us to the likely conclusion of what we may see more of soon: Phone + Laptop + Internet Access packages. This is a good thing, provided that the package actually makes things cost less rather than more.

5. Planet Broadband

There are now 400 million broadband users in the planet. Malaysia still lags behind in terms of speed, price and availability. Meanwhile, Singapore which is like, 50 times smaller than Malaysia can offer broadband packages of 100 Mbps and in the United Kingdom, there are 50Mbps connections available.

Meanwhile, in Malaysia, we’re stuck with an average of 1-2, with a upper limit of 5-10 Mbps which tend to be for expensive corporate packages. There’s a rumour going around that Google wanted to host a datacenter in Malaysia, however, there is insufficient bandwidth available for their needs.

6. Outages become commonplace

In 2008, even Google, Yahoo and Amazon went down due to increased load. Malaysians will find its nothing new as we frequently are unable to access all kinds of websites on a regular basis, though, not due to problems on the part of the websites themself - rather, our connection to the internet.

7. Clearwire and the divergent fortunes of Wimax

Wimax wise in Malaysia, P1 (Packet One) Wimax is gaining some ground, together with the unfortunately obcure AsiaSpace Amax (which seems to cover only select parts in Klang Valley). YTL has missed the deadline in implementing Wimax, while Redtone has launched corporate broadband services in Sabah. More news here.

8. Troubles Return To Telecom Land

In the US, the banking, automotive, property and telecoms industry were affected by the credit crunch. Locally though, we have a dubious situation: Not many companies are affected, simply because there aren’t that many companies and choices around.

9. Good-bye, Mr Martin

While this references an FCC chairman who is largely responsible for US Telecommunication related items, it’ll be interesting to see how Barack Obama’s new team and new FCC leader will affect connectivity in the US and consequently, the world. Malaysia is very much dependent on international connectivity as well - eg, most of us use MSN Messenger, and use Google for search, etc.

Conclusion & Other News

Mobile Number Portability was probably one of the bigger things to happen in 2008 for the local telecommunications industry, and definitely shook things up. Both Digi and Celcom seem to be benefiting from this so far.

Btw, there’s now a new mobile operator apparently! If you like the novelty of having your number start with 010 (eg 010-3456789), check out XOX or news here. And if you find the service sucks, you can always keep the number, and switch operator.

Let’s hope 2009 is a better year for broadband in Malaysia! Hopefully the competitiveness happening with Mobile Number Portability in the telco field will spill over into broadband, or result in some smart “joint packages” of sorts. For example, an incentive for telcos to keep their customers from switching: Offer a broadband + mobile service package to make it cheaper/more convenient overall for customers to stay with them.

If you’re wondering what I use personally, and my thoughts on it as a consumer (it may help you make a decision if you have similiar usage patterns): If you’re planning to use a mobile broadband package: DON’T USE MAXIS BROADBAND. I did, and it was terrible. Slower than dialup although they told me my area was covered. I’m still using them for my mobile service, however that may change. There were quite a bit of dropped calls in November 2008, as well as recently, I find that SMSes need to be recent.

The BlackBerry Bold promotion for Celcom is quite tempting (switch your line to Celcom, get a free Blackberry Bold if you use above RM500 a month), though I wonder if their mobile coverage is decent (I used to have quite a bit of issues reaching people on Celcom numbers - including one of the children of someone in upper Celcom management!). I’m still using Streamyx at home/work, and its been mostly reliable in my area (Aman Suria/Dataran Prima/Tropicana/Kelana Jaya). However I’ll probably be considering the following options for broadband too: P1 (as soon as they launch in my area), or Digi or Celcom (depending if I get the Bold).

Meantime, in 2009 I resolve to update this blog more often. Hopefully even a few times a week, however most likely shorter, “breaking news” type articles. We’re still the number one result for “malaysia broadband” on Google as of 2007, 2008 and now 2009 - and hopefully, I will be able to update this blog more often and add new features (such as the broadband coverage map which is due for a rehaul).

Given that Advertlets.com (which is my day job and 1.8 year old baby startup) is set to expand quite a bit in 2009 with a new injection of funding and staff, I hope to be able to also put together a volunteer team for RedesignMalaysia to make sure this site continues to expand as well. Drop me a mail at RedesignMalaysia@Advertlets.com if you’re interested to contribute. Telcos and broadband providers are also welcome to contact me to share details - things like your IP ranges, and coverage information will be very useful. Cheers!

PS: Also look out for The Star this Sunday. Why? Oh, no particular reason :)

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by Josh Lim
December 10 2008 || 1:32 pm

Just came across this recently. If your area is not covered by P1 (Packet One) Wimax, you can register your interest here (before the end of 2008), and get a free modem.

Disclaimer: I have a vested interest in getting faster broadband service in my area (residential & office)…Especially if you are from Dataran Prima, Aman Suria. Kelana Jaya, Bandar Utama, Damansara Perdana - please make sure you register!!!

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by Josh Lim
December 9 2008 || 5:41 pm

YTL has now begun serving businesses in the Bukit Bintang area, rather limited though (two five star hotels and a cafe“, no news on additional areas) and has recently partnered with Cisco to launch in Peninsular Malaysia (no specific details though, except that they plan to have commercial rollout in 2009).

The techies from Lowyat.net have the prices here in this forum thread. RM399-RM669 + RM250 setup cost.

So far it seems that they are targeting the commercial market, as there has been little news of residential rollout. Which is odd because there are surrounding condos in that area. Also, of note is that they seem to have taken over Bizsurf (M) Sdn Bhd. I was using Bizsurf while staying in Riana Green last time, and it was mostly reliable with decent speed (even for hardcore surfing/p2p).

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Just saw an ad on my MSN Messenger that noted that P1 Wimax is eliminating upfront charges for their services for a limited period.*

I mentioned in an earlier post that P1 services are rather high, and the reduction of the fee is about RM1009 (RM999 for modem + RM10 for access fee.) is a good step to drive early adopters for their service as sustainability for the broadband business really depends on having the numbers as well. Kind of like how Astro gives out free decoders, perhaps.

* The only question is - till when? The site doesn’t really seem to say when the promotion will last until… (The November date mentioned at the bottom of the page is for waiver of the registration fee but not for the free modem). Any ideas? P1 people, care to comment? :)

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The new Maybank2u login has finally launched a few days back, and its great that it works as advertised, without the lag that it was plagued with earlier. Would be great if it could have been earlier though…

Naturally, there is probably some user confusion due to the migration that scammers aim to take advantage, and I have received no less than 4 different “phishing” e-mails to 2 of my different e-mail addresses (one active since 2001, one active since 2007) that are designed to lead me to a site that looks like Maybank2u, but is not Maybank2u, in an effort to scam users into entering their login details.

If you’re on this blog, reading this, chances are you are a smart person and won’t be fooled. However, if you’re not a smart person, a few things to remember are:

a) If the url is too suspiciously long, like “http://www.mxxxxx-may2u-online.com/Maybanks-Please-Logins-Onlines.htm” its quite likely not the real site.
b) If it was sent from an e-mail address @ a domain other than the original url of the bank its not for real.
c) The phishing mail you receive will most likely ask you to login via the link provided to update your details, or some security precaution. ITS A TRAP!
d) Never login through a link you click through e-mail, whether its a bank or any other website.
e) Take note if the e-mail the notice was sent to is not one that you have registered with the bank.

A foolproof way is really, to type in the URL and press enter.

Also, if you’ve been stupid enough to lose money through this way, please leave a comment, and I will personally give you the grand sum of RM10. :)

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by Josh Lim
November 19 2008 || 11:59 am

Here’s a few new broadband options if you stay in a condominium. There’s always Streamyx, but generally it can be said that niche providers that service your condo or just a few condos will usually do better. Btw, I also used to stay in Riana Green using Bizsurf and it was okay - good transfer speeds even for P2P and it was rarely down.

Here are some new ISPs I’ve heard of recently (some maybe not so new, but have expanded their coverage area)

SentralFon
Netlynx

SentralFon

From what I hear this is pretty good - a user of SentralFon tells me that it works pretty well for his apartment in PJ and the speed is fantastic. If you stay at this places below you might want to give it a shot.

Malaysian ISP: SentralFon
Details: RM60 per month, 2MBPs Upload/Download, No Additional Phone Line/Modem Required. Activaion + Installation RM120

Coverage for SentralFon

Desa Pesona, Ehsan Ria, University Tower, Tiara Damansara, Menara Bakti, SP Setia, Ken Damansara, Istara, Damansara Intan, Happy Mansion, Happy Apartment, Prima 16-(2)
Impian Baiduri, Astana Damansara Condominium, Kelana Park View, Kelana D’Putra, Shang Villa, Tiara Kelana, Diaman Ria, Diaman Crimson, Impian Heights, Sri Bayu, Lavista, Sri Kesidang, Sri Teratai, Sri Anggerik, Sutramas, Kinrara Ria, Kinrara Putri, D’Cahaya Apartment, Putri 8, Good Year Court 1-10, Saujana Villa, Kiara Green, Pinggiran Kiara
The Residents, The Plaza Condominium, Bayu Angkasa, Tivoli Villas, Sri Endah, Endah Regal, Petaling Endah, Endah Villa, Tri Court, Desa Cindaimas,Green Avenue,
Green Field,Armanee Terrace

Netlynx

Netlynx is a new broadband brand from TIME (the same guys that provide wireless access at Starbucks). While they have other broaband brands (Zone, BizNet, HomeNet, etc), Netlynx seems to be their brand for high end broadband…10MBPS is seriously the selling point. Extremely limited coverage area though. Heard of them from a friend who is actually choosing where he is going to stay based on broadband facilities, and is now looking for a place in Damansara Perdana.

Malaysian ISP: Netlynx
Details: RM99-RM499 per month, 2/4/6/10 MBps (WTF!! 10 MBPS!!), Service & Activation Fee RM163

Damansara Perdana: Emerald, Perdana View, Perdana Condo, D19, The Place, Tropics
Johor-Nusa Idaman Phase 2A, 2B, 3A, 3B

Hope this helps! Please give feedback if you use their services so that others can find out too. :)

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by Josh Lim
October 16 2008 || 12:57 pm

I blogged about the Maybank2u redesign earlier, and here are some quick thoughts now that the new Maybank2u is “in the wild” and released”…

I hope Maybank reads this!

- Do something about the speed. It should be faster not slower. Also, I keep getting the “system unavailable message”. I understand its the first few days, but the server should be fast enough. The site files are not large (thanks largely to css and efficient html), but the problem is the number of requests. Ask your web host about the “maximum number of connections per second” and a “burst facility”. As a rule of thumb, you should be spending between 5-6 figures on hosting alone for something as widely used as Maybank2u.

- It’ll be a good idea to have my account balance on the mainpage itself. A lot of people login just to see if their cheque has cleared, or if a payment has gone through, etc. If you can put it on the mainpage itself, you could probably cut down on a lot of pageviews, hence saving some server load.

- Give at least fifteen minutes before automatically logging me out. Not five. Five is ridiculous. Most people have 8-10 tabs open at any given time. I had to login 4-5 times, after the site timing out, seriously! It is not usual user behaviour (at least not for most users under 40 years old) to load up a website, and wait until it loads - most people browse other tabs while waiting for a site to load. Also, on top of that - it’ll be better to pop up a new window with a “do you want to stay logged in” (ala HSBC) rather than a dialog box within the site.

- Waiting for a TAC is still annoying.

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